Uncharted Conflict Management Essentials Certificate

Conflict is an inevitable part of every veterinary practice, but managing it effectively can transform challenges into opportunities for growth. The Conflict Management Essentials for Veterinary Teams certificate program is a comprehensive series designed to equip veterinary professionals with actionable tools to navigate difficult conversations, reduce tensions, improve team collaboration, and decrease staff turnover.

This 4-hour, RACE-approved, video-based On-Demand course includes four focused lessons:

1. Understanding Conflict in Your Team

2. Managing Feelings: Theirs & Yours

3. Preparing for Conflict: Emotional Intelligence & Communication

4. Conflict: What to Say & How to Say It

Participants will develop essential skills in emotional intelligence, communication, and conflict resolution, gaining practical strategies to create a more positive, collaborative work environment. This program is ideal for those looking to enhance their ability to manage conflict and excel as veterinary leaders or team members.

To earn the certificate, learners must complete all four lessons and pass the exam with a minimum score of 70%.

Empower your career with the confidence to handle workplace conflicts and foster a thriving veterinary practice.