Practice Management 101: Leadership

In this certificate course leadership experts Rebecca Rose and Michael Shirley share their insights on how to exemplify leadership. The importance of emotional intelligence and giving and receiving feedback are discussed, as well as different leadership styles, all within a veterinary setting! This dynamic course is perfect for both those who are just finding themselves in a leadership role and experienced leaders alike. Comprehensive Course Overview: Setting the Stage and Emotional Intelligence Building Trust & Setting Clear Goals Flexing to the Situation and Active Listening Leading in Follow-Through Achieves Goals and leads Through Example Assessing Self-Evaluations & Manager Feedback They're Looking at Me for Direction- Now What? Learners must complete a 3-hour On Demand Certificate course and pass a timed exam with a score of at least 70%.